Privacy vs Terms
Privacy covers data; terms cover the contract. Where the two touch — like account closure — the wording mirrors so you don't get conflicting answers from different pages.
LEGAL REFERENCE
How pompa303 Handles Your Account Data
This is the privacy policy page for pompa303. We've written it so you can see exactly what we collect when you open an account, why we keep it...
Policy PageData HandlingAccount PrivacyIndonesia ScopeLast Updated 2025
Our Privacy Posture and Scope
We collect the data needed to run your account: identity details at sign-up, device fingerprints for session safety, and transaction references when you move funds through DANA, OVO, GoPay or QRIS. We keep this information only while your account is active, plus the retention window required where local law permits. We do not sell your details to third-party advertisers. If you operate
from supported regions outside Indonesia, regional rules may shape what we store and for how long. You can ask us for an export or deletion at any time, and we'll walk you through the verification steps before we action it.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
HELP CHANNELS
Privacy Contact Paths
If a question about your data comes up, here's how to reach the team that owns this policy. We aim to respond inside one business day.
Privacy Inbox
Write to our dedicated privacy address for data export, correction or deletion requests. Include your account handle so we can match the record before we begin verification on our side.
In-Lobby Chat
Open the chat bubble after signing in and ask for the privacy desk. Our agents route you straight to a reviewer who handles policy questions instead of standard account help.
Postal Address
For formal notices we accept written letters at our registered correspondence address. This route is slower, so use it only when a paper trail is required for your records or representation.
WHY THIS PLATFORM
How We Review This Policy
This policy is not a static document. Here's who shapes it and how often it's checked.
Quarterly Refresh
We review the wording every quarter so anything that changes in our lobby — a new wallet partner, a new region, a new login flow — gets reflected here before it reaches your account.
Legal Sign-Off
Every revision passes our legal advisors before it goes live. They check that the language matches what we actually do inside the platform and that supported-region wording stays accurate.
Plain Language
We rewrite dense clauses into sentences you can scan on a phone. If a paragraph needs a glossary to read, it goes back for another pass before publication day.
Version History
Older versions stay archived so you can compare what changed. The footer of this page shows the current revision date and a link to the previous wording for transparency.
User Feedback
When you flag a clause that reads oddly, we log it. Several improvements in this policy started as messages from account holders who wanted clearer phrasing on data retention.
Independent Audit
Our handling of identity documents and wallet references is checked by an external reviewer once a year. Findings feed directly into the next quarterly refresh of this page.
SIDE BY SIDE
Consistency Across Our Policy Pages
This privacy page sits alongside our terms, cookie notice and account rules. Here's how they line up.
Privacy vs Cookies
The cookie notice is a focused subset of this policy, dealing only with browser-side storage. Anything server-side about your account stays documented here on the privacy page.
Privacy vs KYC
Identity verification rules live in our KYC page, but the data it produces is governed here. Retention windows match across both so there's no gap in your record.
Privacy vs Payments
Wallet routing through DANA, OVO, GoPay and QRIS is described on the payments page; what we store from those transactions is described on this page.
Privacy vs Promotions
Promo eligibility data — opt-ins, region flags — is collected under this policy. The promotions page only describes mechanics, never the underlying data fields.
Privacy vs Support
Chat transcripts and ticket history are referenced briefly on the support page and detailed here, including how long we keep them after your case closes.
Privacy vs Region Rules
Where local law permits stricter handling, regional notices override this page for that audience. The override is always called out at the top of the affected clause.
PLATFORM SNAPSHOT
What Shapes This Policy Page Layout
Here's what you'll notice as you scan the privacy section of our brand. These are the visible markers that frame the policy itself.
01
Section Anchors
Each clause has its own anchor link so you can share a specific paragraph with someone instead of the whole page. Useful when you're asking our desk about one line.
02
Revision Stamp
The header carries a clear last-updated date. When we change wording, the stamp moves and the previous version is filed in the archive linked at the bottom of the page.
03
Plain-English Summaries
Above each formal clause sits a one-line summary in everyday phrasing. Read the summary first; drop into the formal text only when you want the precise wording.
04
Region Callouts
Where wording shifts for supported regions, a small callout box flags it. You won't have to guess whether a clause applies to your account in Indonesia or elsewhere.
05
Glossary Tooltips
Hover or tap on terms like processor or controller and a short definition opens. The glossary stays consistent across our terms, cookie notice and this privacy page.
06
Quick Action Links
At the foot of each major clause, a quick link sends you to the request form for export, correction or deletion tied to that specific topic.
Privacy Questions We Hear Often
We collect your name, contact details, date of birth and a verification document at sign-up. After that, we log session data, device signatures and references for any DANA, OVO, GoPay or QRIS movement on your account.
We hold active-account data for as long as you're with us. After closure, we keep what local law in supported regions requires us to retain — usually for a fixed window — and then it's removed from our live systems.
Yes. Send a request from the privacy inbox or the in-lobby chat. After we verify it's really you, we package your account data into a readable file and deliver it within the window stated in this policy.
No. We do not sell or rent your account information to third-party advertisers. Limited processors help us run the lobby — payments, hosting, anti-fraud — and they're bound to use the data only for the task we hired them for.
Active records move into a restricted archive. We keep only what's needed for legal and accounting obligations where local law permits. Marketing flags are switched off immediately so you stop receiving any account-related communications from us.
Open your account settings for self-serve fields, or message the privacy desk for items locked after verification — like your name or birthdate. We'll ask for supporting documents before we change anything tied to identity.
Yes, we refresh it quarterly and whenever something material shifts in the lobby. The revision stamp at the top moves on every update, and significant changes are notified to your registered contact before they take effect.